Effective Date: 20-05-2025

At Spirit of the Wild ("we," "our," or "us"), protecting your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our services — including any related media forms, channels, mobile sites, or mobile applications (collectively referred to as the “Site”).

Please read this policy carefully. If you do not agree with its terms, kindly do not use our Site or services.

1. Information We Collect

a. Personal Information

We may collect personal information you choose to provide when you:

• Create an account on our Site

• Make a booking

• Contact our customer support team

• Subscribe to our newsletter

• Participate in promotions, contests, or surveys

This may include:

• Full name

• Email address

• Phone number

• Physical address

• Secure payment information (processed through trusted third-party payment providers)

• Your travel preferences and booking history

b. Automatically Collected Information

When you visit or interact with our Site, we may automatically collect information such as:

• IP address

• Browser type and version

• Operating system and device details

• Referring website

• Pages viewed and time spent

• Access dates and times

• Approximate location data (if location services are enabled)

2. How We Use Your Information

We use the information collected to:

• Manage and process your bookings

• Personalize your travel experience

• Process secure payments and transactions

• Send booking confirmations, reminders, and updates

• Respond to your questions and support requests

• Improve our Site, tours, and customer service

• Send promotional materials and newsletters (optional opt-in)

• Meet our legal and regulatory obligations

3. Sharing Your Information

We may share your data with:

• Service Providers – Trusted partners who assist in operating our Site, processing payments, or delivering booked services

• Business Partners – Tour operators and providers essential to fulfilling your bookings

• Legal Authorities – When required by law or necessary to protect our legal rights

• In the Event of a Business Transfer – If Spirit of the Wild undergoes a sale, merger, or acquisition, your data may be transferred as part of that process

We never sell or rent your personal data to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tools to improve your browsing experience, analyze how our Site is used, and display relevant offers. You can manage or disable cookies through your browser settings.

5. Data Retention

Your personal data will be kept only as long as needed to fulfill the purposes described in this policy, unless a longer retention period is legally required.

6. Data Security

We use encryption, secure servers, and access control measures to safeguard your data. While we work hard to protect your information, no online transmission or storage method is entirely risk-free.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request corrections or deletion of your information

• Limit or object to how we process your data

• Withdraw your consent at any time

• File a complaint with your local data protection authority

You can exercise these rights by contacting us directly (details below).

8. Children’s Privacy

Spirit of the Wild is not intended for children under 13 years old (or the relevant legal minimum age in your country). We do not knowingly collect personal data from children.

9. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may revise this Privacy Policy from time to time. Any updates will be reflected by a new “Effective Date” at the top of this page. Please review it periodically to stay informed.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:

Spirit of the Wild – Support Team
📧 Email: [insert email address]
📞 Phone: [insert phone number]
🌐 Website: www.spiritofthewild.org