Cookie Policies

Effective Date: 20-05-2025

At Spirit of the Wild ("we," "our," or "us"), protecting your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services — including any related media channels, mobile sites, or mobile applications (collectively referred to as the “Site”). Please review this policy carefully. If you do not agree with its terms, kindly refrain from using our Site.

1. Information We Collect

a. Personal Information

We may collect personal details you choose to share with us when you:

• Create an account on our Site

• Make a booking

• Contact our customer care team

• Subscribe to our newsletter

• Join surveys, competitions, or promotions

This may include:

• Full name

• Email address

• Phone number

• Physical address

• Secure payment details (processed via trusted third-party payment providers)

• Travel preferences and booking history

b. Automatically Collected Information

When you use our Site, we may also gather certain technical and usage details such as:

• IP address

• Browser type and version

• Operating system and device details

• Referring website or source

• Pages visited and time spent

• Access dates and times

• Approximate location data (if enabled)

2. How We Use Your Information

We use your information to:

• Manage and confirm your bookings

• Personalize your travel experience

• Process payments and transactions

• Send booking confirmations, reminders, and updates

• Respond to your inquiries and provide support

• Improve our Site, tours, and services

• Send marketing updates and newsletters (you may opt out anytime)

• Fulfill legal or regulatory requirements

3. Sharing Your Information

We may share your data with:

• Service Providers – Trusted partners who help operate our Site, process payments, or deliver services

• Business Partners – Tour operators and service providers essential to fulfilling your bookings

• Legal Authorities – If required by law or necessary to protect our rights

• In the Event of a Business Transfer – If Spirit of the Wild undergoes a merger, acquisition, or sale

We never sell or rent your personal data to third parties.

4. Cookies & Tracking Technologies

We use cookies and similar tools to enhance site performance, understand visitor behavior, and provide personalized offers. You can adjust cookie settings through your browser preferences.

5. Data Retention

We retain your personal data only for as long as necessary to meet the purposes described in this policy, unless a longer period is required by law.

6. Data Security

We use encryption, secure servers, and access controls to protect your personal data. However, no online transmission or storage method is entirely risk-free.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you

• Request corrections or deletion of your information

• Restrict or object to data processing

• Withdraw consent at any time

• File a complaint with a data protection authority

To exercise these rights, contact us using the details below.

8. Children’s Privacy

Our services are not directed to individuals under 13 years of age (or the equivalent minimum legal age in your area). We do not knowingly collect data from children.

9. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. When changes occur, we will revise the "Effective Date" above. Please check this page occasionally to remain informed.

11. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your data, please contact us:

Spirit of the Wild – Support Team
📧 Email: [insert email address]
📞 Phone: [insert phone number]
🌐 Website: www.spiritofthewild.org